Organizational Structure and Decision-Making Hierarchy Case Study - 17

organizational Structure and Decision-Making Hierarchy - Case Study ExampleIt is evidently clear from the discussion that a stiff structure would limit the abilities of employees to make immediate decisions. Apart from the owners, the two part-time employees also need to be in a position to make decisions as and when required. Since the business is consumer-oriented, delays may be having a damaging impact on the company. Also, the two owners still do non begin well-defined roles and responsibilities, hence it does not support a formal organizational structure. Therefore, it is best to have an informal organizational structure to spring up with.Alex and Pat must adopt a vertical decision-making hierarchy in their coffee shop. The part-time employees forget still have the ability to make immediate decisions at the basic level. The topmost authority with mention to strategy must be Alex because he spends more time in the shop. This means that he go out have better knowledge abou t ground realities than Pat does and also entrust not have any extra responsibilities. Pat on the other hand also works at the advertisement firm and has extra tasks and responsibilities to fulfill. Therefore, the two part-time employees will report to Alex. Even though Pat will play an equal role in strategy making the final say will confront with Alex as he is better equipped to make the decisions. This situation can remain until Pat is qualified to dedicate his full time to the coffee shop.